Mohegan Ranked 77 Among 100 Global Companies Recognized forTeam Member Sentiment and Satisfaction
Newsweek published its annual rankings for the Top 100 Global Most Loved Workplaces? list, with Mohegan ranked 77. This is the second annual Top 100 Global Most Loved Workplaces? list in collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.
The results were determined after surveying more than two million team members from businesses with workforces varying in size from 30 to over 10,000. The list recognizes companies that center respect, caring and appreciation for their employees in their business models and, in doing so, have earned the loyalty of their employees.
“At Mohegan, we relentlessly focus on creating a dynamic and inclusive environment where our team members feel valued and motivated,” said Patricia Smith, Mohegan’s Chief People Officer. “This accolade highlights the unwavering commitment and passion our team members bring every day. Following the successful opening of the INSPIRE Entertainment Resort in Korea, we’re excited to expand our global family. This award is a testament to our ongoing efforts to build a supportive and thriving workplace culture.”
The five critical areas measured to gauge employee sentiment were how positive workers feel about their future at the company, career achievement, how much employer values align with employee values, respect at all levels and the level of collaboration at the firm. In addition, areas such as inclusion, employee wellness, diversity, career development and company leadership were identified and analyzed in relation to the five critical areas measured.
“It is a great privilege for Mohegan to be recognized in Newsweek’s Top 100 Global Most Loved Workplaces, now ranked at 77,” said Ray Pineault, President and CEO of Mohegan. “This recognition underscores our dedication to fostering a positive and engaging workplace. At Mohegan, the Spirit of Aquai drives our approach to creating an empowering environment for all team members, and I am proud of our journey and the culture of excellence and innovation we’ve cultivated. Being included among the top companies globally reinforces our commitment to our values and our vision for the future.”
“As workplaces continue to shift, it’s clearer than ever that fostering collaboration, embracing a positive outlook, and aligning values are essential,” said Nancy Cooper, Global Editor in Chief of Newsweek. “The companies celebrated on the 2024 Global Most Loved Workplaces? list truly embody these principles. They show us that by championing respect and team-oriented outcomes, they’re not just building great workplaces, they’re shaping a brighter future for all.”
“I started Most Loved Workplaces out of inspiration from my community of people who consciously place love for their employees at the center of their business model,” said Louis Carter, Founder and CEO of BPI and a social/organizational psychologist, thought leader, entrepreneur and author.
Carter’s book, “In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace,” identifies the specific areas needed to become a highly respected, reputable organization where people love to work with each other – a Most Loved Workplace.
BPI measures five primary areas to determine how employees feel about where they work to create the Most Loved Workplaces? list: the level of collaboration at the workplace, how positive workers are about their future at the company, how much employer values align with employee values; respect at all levels and career achievement. In consultation with Newsweek editors, BPI also considered employee wellness, diversity, inclusion, career advancement, and other workplace and talent development initiatives.
To identify the top 100 companies ranked in this Newsweek publication, companies were evaluated and scored as follows: 50 percent of the initial score was based on direct employee responses to BPI’s proprietary Love of Workplace Index? assessment. Another 15 percent was derived from analysis of external public ratings from sites such as Comparably, Careerbliss, Glassdoor, Indeed, and Google. The final 35 percent came from BPI’s direct interviews and written responses from company officials. Newsweek then researched every company on the list to determine the final list of 100 companies and their rankings.
About Newsweek
Newsweek is the modern global digital news organization built around the iconic, over 85-year-old American magazine. Newsweek reaches 100 million people each month with its thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia.
About Best Practice Institute
Best Practice Institute is an award-winning leadership and organization development center, benchmark research company, think tank, and solutions provider. BPI is the certifying body for Most Loved Workplace? and conducted the original research to create the model and criteria for becoming a Most Loved Workplace?. BPI’s research proves that Most Loved Workplaces? produce 3-4 times better customer service, employee performance, and retention than companies not loved by their employees.
UNCASVILLE, CT (February 22, 2024) – Mohegan Sun is pleased to welcome Kimberly Simone as the new Director of Sales. Simone brings over 16 years of experience across marketing, business operations and full-scale sales within meetings and conventions. As Director of Sales, she will guide the business operations of the conventions & expo sales team within Mohegan Sun’s robust Convention & Sales department, led by John Washko.
“Kim has shown an expertise of market trends, while leading high-level sales initiatives and cultivating strong relationships in the hospitality industry”, said John Washko, VP of sales & marketing at Mohegan Sun. “We’re excited to have her as our new Director of Sales, and appreciate her continued dedication to creating an extraordinary experience for our meetings planners, groups and guests of Mohegan Sun.”
Kimberly Simone is a graduate of Bryant College in Smithfield, RI, and the Walt Disney World College Program in Orlando, Florda. She sat on the board for the CT River Valley chapter of MPI (Meeting Professionals International) as the Vice President of Membership and the Vice President of Marketing and Communications. She also served as a member of the New York and New England chapters of PCMA (Professional Convention Management Association) and served as a member of the Greater New York Chapter of HSMAI (Hospitality Sales and Marketing Association International). Previous conventions & sales experience includes operating as the Director of Sales at Saybrook Point Resort & Marina in Old Saybrook, CT, and Director of Sales for Sabo Construction and Coldwell Banker New Homes in Waltham, MA. Prior to her work with Saybrook Point Resort & Marina, Simone had an ascending career at Foxwoods Resort Casino in Ledyard, CT, most recently serving as Director of Resort Sales from 2019 to 2021. In this role, she secured major convention business, supported budget management and helped steer business development through the pandemic. Ahead of her time as Director of Resort Sales, Simone was the National Sales Manager for the resort, strategically managing sales operations while tracking and analyzing data to strengthen forward-looking strategy.
Kimberly Simone currently resides in Mystic, CT.
ABOUT MOHEGAN SUN Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.? Situated on 185 acres along the Thames River in scenic Southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on X and Instagram @mohegansun and view us on YouTube.
Award-winning digital TV series that offers a behind-the-scenes look at the world-class entertainment resort premiers at 7:30pm EDT
WHAT: Season 7 of Mohegan Sun’s award-winning, original, digital TV series, “Back of House” premieres tonight at 7:30pm EDT at backofhouse.tv! Viewers can join Lauren, Nikki, Dana, Lindsay, Cathy, Chris, Amber, Tom, Don, Eric and Jana as they take a compelling journey to create the extravagant experiences and incomparable memories that guests of Mohegan Sun have come to know and love.
WHEN/WHERE: Wednesday, October 11th at 7:30pm EDT (and airing every Wednesday night through November 15th) | BackofHouse.tv
IN DETAIL: Mohegan Sun, the East Coast’s gleaming oasis of entertainment, is where hospitality flows like sparkling champagne. During season 7 of “Back of House”, viewers will experience A Symphony of Hospitality, spotlighted by some of Mohegan’s most exceptional team members. This season features an exclusive look inside the retirement party for one of New England’s finest athletes, a red-carpet rollout for the Basketball Hall of Fame’s new class, unique lessons in dealing casino table games and making amazing new cocktails, a luxurious sneak peek at Mohegan Sun’s newest Royal Suite and a glimpse of the royal treatment. Last but not least, Mohegan Sun’s sister property, Fallsview Casino Resort, showcases a grand finale for the books when Billy Joel rocks all of Niagara at the OLG Stage at Fallsview Casino. Guests can catch all the action every Wednesday night at 7:30pm EST.
Special giveaways will be offered all season long, including an overnight stay for two in the Presidential Suite, complete with butler service and a $250 Mohegan Sun gift card. For more information, visit backofhouse.tv.
ABOUT MOHEGAN SUN Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.? Situated on 185 acres along the Thames River in scenic Southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on X and Instagram @mohegansun and view us on YouTube.
World-class Hotel & Resort to Premiere Season 7 of its Multi-Award-Winning Digital TV Series with Opportunities for Viewers to Win an Overnight Stay for Two in a Presidential Suite
Embracing the evolving trends in both entertainment and hospitality,?Mohegan Sun,?one of the world’s top hotels, has announced the launch of the latest season of its original TV series, “Back of House.” Starting?Wednesday, October 11th?at?7:30 PM EDT weekly episodes will reveal the magic behind making Mohegan Sun the leading entertainment destination on the East Coast.
“Bingeable at backofhouse.tv, the show?reaffirms Mohegan Sun’s dedication to providing really special entertainment and hospitality to our guests whether they’re physically here at our resort or at home,” said?George Galinsky, SVP of Marketing Communications at Mohegan. “This season showcases our team’s passion to create memories that last a lifetime and importantly, how great hospitality gets done!”
Primal-NY’s award-winning production studio returns to capture every behind-the-scenes moment.?Robert Conticelli, President of Primal-NY, commented, “It’s always a privilege to document the art of world-class hospitality at Mohegan Sun. This season provides viewers with a rich tapestry of events and personalities – promising to be our most informative and entertaining yet.”
“Back of House Season 7 – A Symphony of Hospitality” invites viewers to peek behind the curtain as Mohegan Sun impresses guests with celebrations fit for royalty.?From the extravagance of a major sports celebrity’s retirement party to the induction ceremony of some of basketball’s greatest, season seven is a grand tour of luxury and captivating events that offers behind-the-scenes looks at tips for crafting unique new cocktails, how to deal?casino?table games, a sneak peek at Mohegan Sun’s new?Royal Suite?and more:
Episode 1: A Sweet Retirement Party for?Gronk. You in? As the sun sets on an illustrious career, friends, family and fans gather to honor a true sports icon,?Rob Gronkowski. Lauren and Lindsay are tasked with throwing a retirement party that is a fitting tribute to this larger-than-life personality. The event is the first party in the Mohegan Sun FanDuel Sportsbook, which comes with its own set of logistical hurdles. With great skill, Mohegan Sun’s Team Members create a legendary send-off for one of the greatest Patriots of all time!
Episode 2: Shaken or Stirred. Bartender Competition Anyone? Chris has new spirits and beverages on his mind, so he creates a cocktail competition to put three of Mohegan Sun’s best restaurants to the test. Already known for great dining and service, the light now shines on the bartenders who bring this incredible experience to life. In a race against time to craft unique new cocktails, each goes up against the very best in front of fantastic judges who will choose which tasty drink is crowned “Best Cocktail at Mohegan Sun!”
Episode 3: We’re Trading Places on the?Casino?Floor?!? Don loves a good surprise and Geena from HR has a big one for him today. He is tasked with condensing a 6-to-8-week Dealer School course into a few hours. Eric and Nikki are the lucky team members trying to transfer their knowledge of hospitality into the uncharted waters of dealing table games. They learn all the ins and outs of what it takes to be a dealer at Mohegan Sun, but can they handle the pressure of taking what they’ve learned to the?casino?floor?
Episode 4: The Real?MVPs. Behind Basketball’s Best Party! The Basketball Hall of Fame is inducting their new class, and where better to do it than Mohegan Sun, where countless celebs, entertainers and sports stars always have a great time. Dana and the team have many events over two days, and the hospitality must shine through. Simultaneously, Lindsay is overseeing after-parties for two Hall of Fame players at novelle and TAO. Attention to detail is vital as all moving pieces must come together perfectly.
Episode 5: Beyond the Bets. How Royal Treatment Gets Done. The new?Royal Suite?is now ready for guests. Chris and Matt are brothers coming in from?New York. They are regulars in Vegas but prefer the way everyone at Mohegan Sun treats them. Amber and Jana simply see it as another fun day orchestrating a symphony of service that runs in harmony with their guests’ desires. Impeccable, authentic, and personal service abound, and these guests feel truly satisfied.? At Mohegan Sun, hospitality is King – and Queen.
Episode 6: Guess Who’s Performing Tonight? Everyone! The grand opening of the OLG Stage is upon us, with world-class entertainment at Fallsview?Casino?Resort in Niagara. Tom agrees with the Niagara team that there is no better way to celebrate than a one-of-a-kind night with?Billy Joel. This legend did ten sold-out shows at Mohegan Sun. Cathy and the entire team work to craft the perfect party to mark the occasion. Each exceptional moment makes this grand opening a masterpiece for special guests.
This season premiere on?backofhouse.tv, viewers can enter to win unprecedented access into the world of special celebrations, unmatched service and iconic personalities. One grand prize winner will have the opportunity to enjoy an overnight stay for two in the property’s premier Presidential Suite and receive a?$250?Mohegan Sun gift card. For more information on “Back of House,” please visit?backofhouse.tv.
Since its inception, the?“Back of House”?series has been viewed in more than 19 countries and 625 cities.?The series has also proven to be an exciting recruiting tool for talent to consider joining Mohegan Sun. “Back of House” has also won many digital marketing and video production awards, both platinum and gold, which include?HSMAI,?Telly,?Vega, Marcom?and?Communicator?honors.
ABOUT BACK OF HOUSE: “Back of House” swings the doors of hospitality and entertainment wide open. It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated?casino?resort?destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate obstacles and challenges in their quests to make each guest’s stay a perfect getaway experience. For more information, visit?backofhouse.tv?where you can also?book a room,?buy show tickets,?gift cards,?Mohegan Sun merchandise, and even?check out careers?with Mohegan Sun.
ABOUT PRIMAL NY: Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in?New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit?primal-ny.com.
ABOUT MOHEGAN SUN: Owned by Mohegan,?Mohegan Sun?is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.?Situated on 185 acres along the Thames River in scenic southeastern?Connecticut,?Mohegan Sun?is home to two unique?casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, more than 70 shops and luxury retail, world-class restaurants and bars, as well as three award-winning entertainment venues including the 10,000-seat Mohegan Sun Arena. With industry-leading digital gaming offerings, including Mohegan Sun Beyond and the Mohegan Sun FanDuel Sportsbook, the flagship property offers cutting-edge gaming solutions to global customers both online and in-person. Mohegan Sun is within easy access of?New York,?Boston,?Hartford?and?Providence?and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting?mohegansun.com. Connect with us on?Facebook; follow us on?Twitter?and?Instagram?@mohegansun;? view us on?YouTube; and find us on Snapchat at username MoheganSun.
A Tesla Sales & Delivery Center will Open this Fall at Mohegan Sun providing guests the opportunity to Purchase cars from the Global EV Leader
UNCASVILLE, CT (July 26th, 2023)?– Mohegan Sun, one of the premier entertainment destinations in the United States, has announced that it is amping up its game by opening a state-of-the-art Tesla Electric Vehicle (EV) Showroom. Set to open this fall, the unique Tesla Sales & Delivery Center will be located in The Shops at Mohegan Sun. Locals and visitors alike will soon have the chance to take home the Model Y, Model 3, Model S and more. Guests will also be able to learn more about Tesla’s solar and storage products.
This announcement between Mohegan Sun and the global EV leader, Tesla, creates a first-of-its-kind venture in Connecticut with the premiere Sales & Delivery center operating on Sovereign Tribal land.
“We’re really excited about this new Tesla EV Showroom opening this fall at Mohegan Sun,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “This endeavor with Tesla marks an electrifying milestone in Mohegan Sun’s commitment to fostering impactful relationships, promoting environmental sustainability and offering cutting-edge experiences for our millions of annual guests, each of which are core goals of Mohegan Sun and the Mohegan Tribe.”
This new Tesla EV Showroom at Mohegan Sun is currently slated for a Fall 2023 opening. At that point, Connecticut residents and beyond can conveniently purchase and pick up their Tesla vehicles.
Tesla will also collaborate with Mohegan to integrate local talent into its workforce development programs, which can provide Mohegan Tribal members and Mohegan Team Members with opportunities to learn diverse skills and technician training, potentially paving the way for exciting career opportunities with Tesla.
The Shops at Mohegan Sun is a 130,000-square-foot two-story dining and shopping pavilion that connects Casino of the Sky to Casino of the Earth. Its breathtaking setting was designed by Rockwell Group and is home to exciting nightlife, award-winning dining and retail locations like COACH, Tommy Bahama, Robert Graham, LIDS and soon, Athleta and Tesla.
The showroom will be located across from Todd English’s Tuscany, with deliveries taking place nearby at Sky valet. Test drives for popular Tesla models will also be possible around the resort. Upon launch, Momentum Dollars through Mohegan Sun’s loyalty rewards program (Momentum) will be accepted for Tesla purchases.
Owned by Mohegan, Mohegan Sun is one of the largest, most spectacular entertainment, gaming, dining and shopping destinations in the United States.? Situated on 185 acres along the Thames River in scenic southeastern Connecticut, Mohegan Sun is home to two unique casinos, 1,600 deluxe hotel rooms, two world-class spas, a golf course, over 70 shops, restaurants and bars as well as three award-winning entertainment venues including a 10,000-seat Arena. Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Country. More information is available by calling 1.888.226.7711 or visiting mohegansun.com. Connect with us on Facebook, follow us on Twitter and Instagram @mohegansun, view us on YouTube and find us on Snapchat at username MoheganSun.
Mohegan Ranked 85 Among 100 Global Companies Recognized for Team Member Sentiment and Satisfaction
Newsweek announced their annual rankings for the Top 100 Global Most Loved Workplaces? list, and Mohegan was ranked 85. The 2023 Global Top 100 Most Loved Workplaces? is the newest list in the Most Loved Workplace? developed in collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.
The results were determined after surveying more than 2 million team members from businesses with workforces varying in size from 30 to more than 10,000. The list recognizes companies that put respect, caring and appreciation for their employees at the center of their business model and, in doing so, have earned the loyalty and respect of the people who work for them.
“We are thrilled to be recognized as one of the most loved workplaces,” said Patricia Smith, Mohegan’s Chief People Officer. “At Mohegan, we prioritize creating a culture where team members feel valued, supported and empowered to contribute to our mission. This recognition is a testament to our entire team’s hard work, dedication and commitment. As a global organization with properties already in Canada, this award comes on the brink of our plan to recruit an additional 2,000 Mohegan team members for our new INSPIRE Entertainment Resort in Korea. We look forward to onboarding these team members into our Most Loved Workplace!”
How positive workers feel about their future at the company, career achievement, how much employer values align with employee values, respect at all levels and the level of collaboration at the firm were the five critical areas measured to gauge team member sentiment. In addition, areas such as inclusion, diversity, equity and belonging, career development and company leadership were identified and analyzed in relation to the five critical areas measured.
“I am honored and humbled that Mohegan has been named to the Newsweek Top 100 Global Most Loved Workplaces? list and to have been ranked at 85. This is an exciting result after Mohegan was ranked among the Top 100 U.S. Companies in 2022, ” said Ray Pineault, President and CEO of Mohegan. “We are committed to fostering a positive and supportive workplace culture at Mohegan. Guided by the Spirit of Aquai, which represents our way of being welcoming, cooperative, building relationships, and having mutual respect for others, we strive to create a supportive and inclusive environment where everyone feels valued and empowered to do their best work. Having been a Mohegan team member for more than 20 years, I can attest that this recognition strengthens our commitment to fostering a culture of excellence and innovation, and we are proud to be included alongside some of the best companies in the world.”
“While workplace dynamics continue to evolve, the power of a positive culture remains constant,” says Nancy Cooper, Global Editor in Chief of Newsweek. “The companies featured on the 2023 Global Most Loved Workplaces? list embody this transformative spirit, proving that when companies prioritize their people, success naturally follows.”
“Since our initial publication of the Most Loved Workplaces? List in 2021, the workplace landscape has undergone a significant transformation, including shifts like Return to Office, Hybrid Work, The Great Resignation, Quiet Quitting, and Layoffs, among others,” says Most Loved Workplace? Founder and CEO Louis Carter. “Throughout these changes, the crucial element consistently tied to the success of a Most Loved Workplace? culture, which attracts and motivates exceptional talent, is cultivating positive and more meaningful connections between companies and employees. This year’s featured companies on the Most Loved Workplace? list exemplify this principle, even globally.”
For the full Newsweek list of 2023’s Top 100 Most Loved Workplaces?, please visit www.newsweek.com.
Methodology: To identify the top 100 companies for the Newsweek ranking, companies were evaluated and scored as follows: 35 percent of the initial score was based on responses to BPI’s proprietary Love of Workplace survey. Another 25 percent was derived from analysis of external public ratings from sites such as Comparably, Careerbliss, Glassdoor, Indeed, and Google. The final 40 percent came from direct interviews with and written responses from company officials. Newsweek then conducted additional research into every company on the list, as well as the top runners-up, to determine the final list of 100 companies and their rankings.
About Newsweek: Newsweek is the modern global digital news organization built around the iconic, over 85-year-old American magazine. Newsweek reaches 100 million people each month with its thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia.
About Best Practice Institute: Best Practice Institute is an award-winning leadership and organization development center, benchmark research company, think tank, and solutions provider. BPI is the certifying body for Most Loved Workplace? and conducted the original research to create the model and criteria for becoming a Most Loved Workplace?. BPI’s research proves that Most Loved Workplaces? produce 3-4 times better customer service, employee performance, and retention than companies not loved by their employees.
About Mohegan: Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.